Terms & community guidelines

What this is

Studio Carly is a training community built around Carly’s program. By creating an account or purchasing a membership you agree to these terms and to the community guidelines below. If you don’t agree, please don’t use the site.

Community guidelines

This is a space where people train, share progress, and cheer each other on. Everyone is welcome here, and everyone is expected to keep it safe:

• Treat every member with respect. Harassment, hate, or discrimination of any kind is not tolerated.
• No sexualizing, objectifying, or making unwelcome comments about Carly or any member, in the community, in messages, or anywhere on the platform.
• No stalking-adjacent behavior: repeated unwanted contact, pressure for personal information, or attempts to reach members or Carly outside the platform against their wishes.
• Don’t record, screenshot, redistribute, or resell any member content, workouts, or community posts.
• Keep it honest: one account per person, your own name, no impersonation.

Enforcement, suspension, and termination

We moderate to protect the community, and we decide in good faith what crosses the line. If your conduct or your intentions on this platform violate these terms, we may suspend or permanently ban your account at our sole discretion and without notice. A terminated account immediately loses access and forfeits any membership fees already paid, to the maximum extent permitted by law. Where the violation is minor and in good faith, we’ll usually warn you first, but we are not required to.

Banned members may not create new accounts. Payments already scheduled but not yet charged will be canceled.

Memberships and billing

Memberships renew monthly until you cancel. You can cancel any time from your account page and you keep access until the end of the period you’ve paid for. Tier changes are prorated and always confirmed with you before anything is charged.

All membership payments are final. We do not offer refunds or credits for partial months, unused time, or accounts suspended or terminated for violating these terms, except where a refund is required by applicable law. If you believe you were charged in error, write to us and we’ll make it right.

Not medical advice

The program is general fitness guidance, not medical advice. Check with a professional before starting if you have any condition that could make training unsafe, and always train within your limits.

Questions

Write to hello@studiocarlyy.com and a human will answer.